pscan problem

pscan problem was created by Charless

Posted 5 years 6 months ago #190301
Has anybody had a problem with their pscan since the latest batch of Windows 10 downloads?
I tried it today and could see the port in pscan loader, the LED was flashing on the box as normal but shortly after pressing 'next' I repeatedly got a display of 'interface failed:01'
It has always previously worked, the only thing I could think of was the latest W10 upgrades. I have rebooted the laptop and cleared down all the com ports but it does the same on two different Fs.

So when I connected back to the internet I tried to update my version to 0423 (I think it was 0414 previously) and was given the license agreement option but shortly after clicking accept I get 'Download failed: cannot continue'.
It would seem to be a license issue but this is the same laptop since 2014 when I was a kickstarter subscriber.

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Replied by pscan.uk on topic pscan problem

Posted 5 years 6 months ago #190303
Maybe you are still on the old pscanloader that you downloaded from pscan.eu four years ago.

I suggest creating a new folder with a new pscanloader.exe from the pscan.uk website.

Follow the instructions here http://pscan.uk/install/windows.html

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Replied by Charless on topic pscan problem

Posted 5 years 6 months ago #190314
Phil,
Thank you for good advice; having down loaded the new .exe, driver and rebooted, pscanloader now opens on the laptop (0423) - which was not possible before - so I am confident that when I go out to connect to the car it will work.
I must visit here more often!
Many thanks,
Charles
The following user(s) said Thank You: talkingcars

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