Pscan Installation on Windows 11 ARM64
Hi,
Just swapping to a newer Laptop, Windows Surface Laptop ARM64 Windows 11.
Have installed the FTDI ARM Driver, CDM-v2.12.36.20-for ARM64-WHQL-Certified, which has to be done manually, "USB Serial Converter" correctly configured, and then repeat same again for "USB Serial Port (COM 3)"
With PScan plugged in, pscanloader starts but states "FTDI driver not loaded" and does not list any Com ports.
Any thoughts ?
Just swapping to a newer Laptop, Windows Surface Laptop ARM64 Windows 11.
Have installed the FTDI ARM Driver, CDM-v2.12.36.20-for ARM64-WHQL-Certified, which has to be done manually, "USB Serial Converter" correctly configured, and then repeat same again for "USB Serial Port (COM 3)"
With PScan plugged in, pscanloader starts but states "FTDI driver not loaded" and does not list any Com ports.
Any thoughts ?
by BRM494
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Replied by pscan.uk on topic Pscan Installation on Windows 11 ARM64
Posted 3 months 1 week ago #222828
I don't have an ARM64 Windows laptop, though I think it's possible to install ARM Windows on an ORange Pi 5, which I do have.
It's going to take me a bit of time to try it out though.
Has anyone else tried pscan on an ARM Windows 11 installation?
It's going to take me a bit of time to try it out though.
Has anyone else tried pscan on an ARM Windows 11 installation?
by pscan.uk
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Replied by pscan.uk on topic Pscan Installation on Windows 11 ARM64
Posted 1 month 2 weeks ago #223684
Some good news. I bought my wife a Snapdragon Windows 11 laptop, and managed to get pscan working on it.
There were some manual steps.
First I downloaded this
https://ftdichip.com/wp-content/uploads/2025/03/CDM-v2.12.36.20-Universal-Driver-for-ARM64-WHQL-Certified.zip
then I unzipped it
Then in device manager I found the FTDI device (I think it said serial to USB adapter, or something like that) and selected to reinstall the device.
I told windows to look in a specific folder and pointed it at where I had extracted the zip
Also, in the zip file there is a folder called x86
in the x86 folder there is a file called FTD2XX.dll
I had to copy that dll file into the same folder where pscan is installed.
After that it all worked.
The reason for this is that pscan is a 32 bit Intel program (also called x86) and that means that it needs the x86 dll somewhere where pscan will load it.
So Windows itself uses the ARM64 driver, whilst pscan uses the x86 dll.
There were some manual steps.
First I downloaded this
https://ftdichip.com/wp-content/uploads/2025/03/CDM-v2.12.36.20-Universal-Driver-for-ARM64-WHQL-Certified.zip
then I unzipped it
Then in device manager I found the FTDI device (I think it said serial to USB adapter, or something like that) and selected to reinstall the device.
I told windows to look in a specific folder and pointed it at where I had extracted the zip
Also, in the zip file there is a folder called x86
in the x86 folder there is a file called FTD2XX.dll
I had to copy that dll file into the same folder where pscan is installed.
After that it all worked.
The reason for this is that pscan is a 32 bit Intel program (also called x86) and that means that it needs the x86 dll somewhere where pscan will load it.
So Windows itself uses the ARM64 driver, whilst pscan uses the x86 dll.
Last Edit:1 month 2 weeks ago
by pscan.uk
Last edit: 1 month 2 weeks ago by pscan.uk.
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